Good news! The issue affecting some users has been resolved, and everything is back to normal. If you experience any further issues or have questions, feel free to contact us at support@easysign.com. We’re happy to help!

 

Documents folder empty when saving a file sometimes

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    Richard Elliott
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    Hi, I’m trying to get to the bottom of a strange anomoly. This may be a windows problem but wanted to see if anyone else has experienced it.

    Sometimes when I try to save a file in Easysign I can see the folder Easysign opens up to, which is usually where I last opened a file from. If I click up to the next folder in the tree it will be there but if I go up to the main documents folder that won’t show any folders. I can see the desktop, so I have to save to it there and move it manually into the folder I want it in. I’m on a network pc but this is all saved to my local drive.

     

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