Tagged: licenses
- This topic has 8 replies, 8 voices, and was last updated 1 year, 2 months ago by
Easysign Publisign.
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- 19 October 2023 at 04:57 #37171
Hartac
ParticipantHi all,
After installing the 2024 we’ve had issues where the licenses aren’t working (Unable to use the full product, items etc greyed out), even though there’s sufficient licenses available to the account.
Anyone know a fix? We tried the below which worked on the older versions, but isn’t working at the moment:
If the software is not licensed (all the icons are greyed out) and you are not being prompted to sign in. You can manually license the software by going to C:\Program Files\EasySIGN\V06 (same dir as the main exe) and running AccountManager.exe, signing in with the licensing@ credentials. The window will close without prompt, run the software again and it should work
Thanks
19 October 2023 at 06:36 #37177kathryn patterson
Participanthartac
we are having same problem. Getting very cranky as I have urgent jobs due out and cant use system
19 October 2023 at 10:11 #37196Roy Bravo
ParticipantWij hebben hier ook last van. Heeft iemand het telefoon nummer van easysign?
19 October 2023 at 10:16 #37197Piet Van Bossche
Participant+31497361900
Dit kan ik vinden, laat weten of het juist is aub
19 October 2023 at 10:17 #37198Richard Felbermeier
ParticipantHallo!
Hier das gleiche!??
Bitte um schnelle Behebung/Meldung des Supports.
Danke.
19 October 2023 at 10:18 #37199Piet Van Bossche
Participant06 53297526
0497 361900
of deze
21 October 2023 at 18:52 #37345AYUB KHAN
ParticipantIf the software is not licensed (all the icons are greyed out) and you are not being prompted to sign in. You can manually license the software by going to C:\Program Files\EasySIGN\V06 (same dir as the main exe) and running AccountManager.exe, signing in with the licensing@ credentials. The window will close without prompt, run the software again and it should work
done the same as said, but still the same error”Reply To: Reply #37177 in Easy Sign not provisioning licenses after Internal processing error (512)”
2 November 2023 at 12:42 #37649tero salmela
ParticipantI have same problem,and of course midle of busy work day. This is so crappy that you guys dont have support chat here anymore.
I tryed everything but no,my year subscription ends 2024 march not now!!
Help needed
14 December 2023 at 08:32 #38526Easysign Publisign
ParticipantAgain the same error…
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