Paul Schoofs

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Viewing 21 posts - 1 through 21 (of 21 total)
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  • in reply to: Silent install #46886
    Paul Schoofs
    Keymaster

    Hoi Mark, bedankt voor je bericht en aanhoudende interesse voor deze nieuwe functionaliteit. We zijn nog steeds actief in de ontwikkeling hiervan. Het vlot wel, maar blijkt een stuk complexer dan aanvankelijk ingeschat. Ons doel is nog steeds om het in de volgende release van EasySIGN uit te gaan brengen.

    in reply to: Silent install #45397
    Paul Schoofs
    Keymaster

    Dear Mark,

    We are currently working daily on the development of an EasySIGN silent installer. The development is going according to plan and it is expected to be available in 2025Q1.

    Best regards,
    Paul

    in reply to: Silent install #45114
    Paul Schoofs
    Keymaster

    Hi Michiel,

    Thanks for your idea to be able to pass the email and password (for logging in with the EasySIGN software on the online license server) (necessary on all PCs) as a parameter (for example in a reg file) with the silent installer. The idea has been passed on to development and will be included in the ongoing development of the silent installer for EasySIGN if possible.

    Greetings, Paul at EasySIGN

    in reply to: Installation guide #45066
    Paul Schoofs
    Keymaster

    At EasySIGN we are now actively working on a project to be able to run the EasySIGN setup in silent mode. In our EasySIGN silent install setup, some parameters can soon be included. Which silent install parameters are desirable for your application?

    in reply to: Silent install #45065
    Paul Schoofs
    Keymaster

    Hi, At EasySIGN we are now actively working on a project to be able to run the EasySIGN setup in silent mode. In our EasySIGN silent install setup, some parameters can soon be included. Which silent install parameters are desirable for your application?

    in reply to: Activating EasySIGN #43312
    Paul Schoofs
    Keymaster

    Hi, in case of sudden problems download and install the latest EasySIGN version from https://www.easysign.com/software/download/ If that does not solve the issue, please send a message at support@easysign.com Thank you!

    in reply to: Activating EasySIGN #41124
    Paul Schoofs
    Keymaster

    This was solved by logging in at the EasySIGN software with the signmaker email address and password, provided by email. Important to use the latest EasySIGN version from download at https://www.easysign.com/software/download/

    In case of a future license issue please contact us directly at support@easysign.com Thank you!

    in reply to: Upgrading your license #39520
    Paul Schoofs
    Keymaster

    We are currently working on a solution to improve the ability to keep your license active after your PC goes into sleep mode.

    For now, until we developed this solution, it helps if you close EasySIGN at the end of the day and restart EasySIGN the next day. So do not leave EasySIGN open during the night or when your PC is in sleep mode.

    I hope this helps for now and please install the next release 6.0.37.X from EasySIGN as soon as it is ready and released by us.

    in reply to: internal processing error (512) #37308
    Paul Schoofs
    Keymaster

    Hi, please download and install beta pre-release 2024 version. See my message above. Thx.

    in reply to: internal processing error (512) #37220
    Paul Schoofs
    Keymaster

    IMPORTANT! We were experiencing downtime on an old license server from October 18th till 22nd 2023. The root cause is located in the data center. If you were unable to log in to your EasySIGN software, download the beta pre-release 2024 version 36.0 was offered. Currently an official EasySIGN release 2024 (36.1 or later)  is available at https://www.easysign.com/software/download/

    The download includes the new license server support. In case you still have an issue, please contact EasySIGN at support@easysign.com

     

    in reply to: Text Malfunction #30982
    Paul Schoofs
    Keymaster

    In case the text tool is not active, you need to sign in at your software with your email and password (or connect the dongle to the USB port). Once the license is active the text tool will also be available. In case this fails, please send an email to support@easysign.com.

    in reply to: Placing the archive in the cloud #28326
    Paul Schoofs
    Keymaster

    Please find a description of how to move Archive with this link.

    in reply to: Can not open software #24930
    Paul Schoofs
    Keymaster

    Hi Arnaud, for your specific situation, please send your request to support@easysign.com.

    in reply to: Account Manager #24901
    Paul Schoofs
    Keymaster

    In case of “The Account Manager could not be executed. Please reinstall the software. (-55)” please contact us at support@easysign.com so we can help you solving this issue for your particular case.

    in reply to: waar is de handleiding onder F1 gebleven ? #24470
    Paul Schoofs
    Keymaster

    Hi,

    The EasySIGN help files are online available for download. The English PDF file can be downloaded from the EasySIGN website at https://help.easysign.com/engl/easysign the other languages at: Dutch, German, French and Spanish.

    Please check out the overprinting video on the EasySIGN YouTube channel at youtube.com/EasySIGN or press on overprinting support

    Let’s make things easy!​
    Paul at EasySIGN

    in reply to: Activating EasySIGN #23076
    Paul Schoofs
    Keymaster

    In case you get the error “Due to an internal processing error (512), we can’t retrieve your licenses. Please contact us at support@easysign.com” and you have a firewall, you might need to open port 22350 (for the gateway) and port 80 (for webdepot). Also see Wibu instructions.

    in reply to: Farben der easysign Oberfläche ändern #22296
    Paul Schoofs
    Keymaster

    Hi!

    We have chosen not to return the old color profiles in the latest version, because they no longer match the look of the current EasySIGN. We are aware that there are users who would like to work with a different color profile, and we are therefore quickly working on an update for the dark mode 🙂

    To be continued.

    in reply to: Cut Through Overlap not working #21298
    Paul Schoofs
    Keymaster

    In case you want to add an overlap to both objects you need to use the Pagination tool instead of the cut through feature. The Pagination tool is also available under the Edit Menu.

    Karin at EasySIGN

    in reply to: schaal #20931
    Paul Schoofs
    Keymaster

    Hoi Willem,

    Op schaal werken is zeker mogelijk met EasySIGN. Check deze video: https://www.youtube.com/watch?v=Ev3R3stJNck&feature=youtu.be of deze tip&trick: https://www.easysign.com/tips-and-tricks/produce-11/

    in reply to: Tekst in een ronding #19737
    Paul Schoofs
    Keymaster

    Hoi Jacolien,

    Hiervoor zou je de Text on Path tool kunnen gebruiken! Meer hierover lees je in deze tip&trick: https://www.easysign.com/tips-and-tricks/text-on-path/

    Succes!

    in reply to: Registratie marks #19567
    Paul Schoofs
    Keymaster

    Hi Kees,

    Bedoel je de cropmarks? Kijk maar eens bij deze tip & trick voor alle informatie over cropmarks: https://www.easysign.com/tips-and-tricks/alignment-cropmarks/

    Hopelijk lukt het je!

    Karin at EasySIGN

Viewing 21 posts - 1 through 21 (of 21 total)